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If you’ve got questions about purchasing a diamond, you’re not alone. Here are some of the most frequently asked questions that first-time and repeat buyers have. Can’t find an answer to your question here? Our friendly customer service staff would be delighted to hear from you. Click here to Ask a Question.
Buying a diamond is like buying any other high-value item. You need to know and trust the merchant you’re dealing with.
First, you need someone who is willing to talk with you, answer your questions, and be as upfront as possible. Put your faith in someone that has an extensive diamond and jewelry background. You should also ask about training and industry affiliations. A certification from the American Gem Society assures you of professional credibility. Consider contacting the Better Business Bureau to investigate the company’s standing.
4aDiamond.com will earn your trust by providing you with a quality grading report (also called a “certificate”) for each loose diamond you purchase, assuring you of its value. We’ll also point to our 22 years in business serving thousands of people and earning their trust by providing great service and unique products with unsurpassed value.
4aDiamond.com has been part of the diamond and jewelry industry for more than 22 years. We’re not a start-up Internet company that’s wet behind the ears and trying to sell jewelry. We’re an established jewelry company, with a long track record of service and success, and we’re using the power of the World Wide Web to expand our business and bring our diamonds to new customers around the world. Click here for more About Us.
To determine a good value, you’ll need to have all the pertinent information, including a merchant’s pricing policy. 4aDiamond.com has no high overhead like a store in the high-rent district, no army of employees, no media blitz of national advertising…just beautiful diamonds at the best prices.
You may return your purchase (undamaged and in resaleable condition) for a full refund within 30 days, no questions asked.
4aDiamond.com stands behind each piece of jewelry we sell. Our warranty covers all defects in workmanship for a full-year. Pieces that cannot be repaired will be replaced free of charge.
Many people “trade up” their diamonds as time goes by. With 4aDiamond.com guarantees that you’ll always get what paid on trade-in AND, if your diamond has gained value from the time you made your purchase, we’ll give you the appreciated price on trade-in. That’s the honest way….the 4aDiamond.com way.
The law requires that we collect sales tax on orders mailed within the state of South Dakota and Iowa. Other orders are exempt.
Shipping is FREE to anyone in the United States. There is a modest charge for international shipping. Click here for more detailed information.
Offering a wide range of payment option is just one more way that 4aDiamond.com makes shopping on our site easy and enjoyable. (Some methods may require the funds to clear prior to merchandise being sent) Choose any of the following options:
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Credit cards: Visa, MasterCard, American Express, Discover
Personal Checks
Money Orders
Cashiers Checks
Wire Transfers
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We use secure date encryption technology to protect our customers against loss, alteration or misuse of personal information. We constantly monitor the latest technology to make your shopping experience worry-free. Click here to read our PRIVACY STATEMENT. Customers who prefer, may place orders via fax or telephone.
Your wish is our command! We love special requests. If we can’t find what you want, the creative team at 4aDiamond.com will create it for you – customized, tailored to your every wish.
4aDiamond.com
The Knowledge You Need…The Selection You Want…The Prices You Can Afford
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